How To Return

We hope you love everything but if you need to make a return for any reason, it's easy and you have 28 days to get it back to us.
Repackage your items in their original protective packaging, especially fully covering anything delicate (like hardware, belt buckles, bag locks, etc) with the card/foam/bubble wrap included, to ensure it doesn't get scratched or damaged in transit back to us.
Don't forget to include the invoice slip included in your order so we know it's yours when it reaches us! If you've lost this, please include a note of your order number clearly in your package.
Then follow the instructions below, depending on how you paid:

I paid via debit/credit card on the website
This will show as (PayPal Credit Cards) on your invoice

You've got two options to choose from below:

  • Royal Mail Returns label:
    (£3.50 will be deducted from refund for use)
    Go https://www.royalmail.com/track-my-return/create/2991 enter your details and you'll get a label. This can be printed at home or they will also email you a QR code for printing at the post office. Please make sure the label is fully covering any existing labels/barcodes so it reaches us safely. If you print the label at home, you can also arrange a collection for an addition .60p
  • Use your own method:
    (Follow this option if you're outside of the UK)
    Address the package to: Style Of Beyond, Unit 9 Rivermead, Thatcham, Berkshire, RG19 4EP, UK and send it back to us using any carrier you like. We recommend a recorded service. Please make sure any existing labels/barcodes are fully covered so it reaches us safely.

I paid via PayPal
It's free!

Address your package to: Style of Beyond, Unit 9 Rivermead, Thatcham, Berkshire, RG19 4EP, UK and send it back to us using any carrier you like. We recommend using a recorded service. Keep your receipt and go to the link on our returns page (www.paypal.com/uk/webapps/mpp/refunded-returns) to claim back your postage. We cover anything up to £15. T's&c's apply.

 

What happens then?
Once received, your return will be processed accordingly within 7 working days of receipt, although it's usually much quicker (we always aim for 24 hours). You'll receive an email confirmation once your return has been processed.
If you're being refunded to a card, please note that it can take a few working days to show back in your account as available balance, following our refund email.

I just need help!

If you need any assistance with your return, or in the rare event that you receive a faulty item or have an issue with your order, please do give us a call or drop us an email.
Tel: +44 (0)1635 290 996 | Email: hello@styleofbeyond.co.uk
Please note our team are available Mon - Fri (excluding bank holidays)
Emails and messages will be responded to within 24 hours during those hours.

All items returned must meet our returns and refund policy which can be found here: www.styleofbeyond.com/returns-policy