Return Collections

We've teamed up with our delivery partners, Royal Mail, to make ourReturns can now be collected from your doorstep with Royal Mail returns process even easier! We already offer free returns when you pay via PayPal but it was time to offer even more options, especially if you chose to pay on card via one of our other payment options.

I'm sure you will love everything you order from us however, in the event you do need to return anything for any reason, you no longer need to leave the comfort of your home (even better during these Covid times). You can now easily book a collection with your local Royal Mail postie and they will take take care of the rest. 

If you're based in the UK and pay on card via any payment option on our website, excluding PayPal, you will have access to the use of one of our pre-paid returns labels. We normally deducted £3.50 for the use of these labels for a fully tracked, signed and insured service.

For only 60p more we now offer collection so you no longer need to drop this off to the post office!
Once you have your returns label, follow the instructions on the Royal Mail website (or the email) and select the collection address and collection date and you're all set!

Your postie will be on route on your selected date to collect directly from your doorstep to get your return safely back to us, as hassle free as possible.

Have any questions? Just let us know!  |  +44 (0)1635 290 996